Terms & Conditions

CONFIRMATION OF ORDER

Once you have chosen your items and have placed them in the shopping cart, you will then proceed to the checkout. Here you will be required to enter your contact and payment details. Once you submit your order a final confirmation screen will appear and your personal order number will be shown. This number relates directly to you and the order you have just placed. Please use this number for any correspondence you may have with us.

PAYMENT OPTIONS

All prices quoted on this site are in New Zealand dollars (NZD) and include 15% Goods & Services Tax (GST). We accept payment for orders by direct credit into our bank account or by Visa and Mastercard via the Paymate secure payment gateway (www.paymate.com).

DELIVERY

Sorry, but we only deliver goods to a New Zealand street address (no PO Box numbers) and no international orders (unless prior contact has been made).

Upon confirmation that full payment has been made and provided your item(s) are in stock, you can expect delivery of your order within 3-5 working days. Any item that is out of stock will be ordered from our supplier and delivery is usually within 3-4 weeks. However, we will keep you fully informed as to the progress of your order via email at all times.

RETURNS, REFUND & EXCHANGE POLICY

We want to make your purchasing experience as easy and hassle free as possible. Returned items are the responsibility of the sender until they have safely arrived with us - we recommend sending by track and trace courier. Our return address is Unit 12, 13 Highbrook Drive, East Tamaki, AUCKLAND.

PRICING & PRODUCT DESCRIPTION

The information provided on the Website by SORMA.co.nz, is intended as information only and does not constitute advice. Therefore, it must not be relied on to assist in making or refraining from making a decision, or to assist in deciding on a course of action. The material on the Website is provided "as is", without any conditions, warranties or other terms of any kind

DISCLAIMER

All the information contained in this website is general information only, and is to the best of our knowledge, accurate at the time of inclusion on the website. However, we will not be responsible for decisions made by you purely as a result of the contents of this site. We always try to keep the information up to date, however we make no warranty as to the accuracy, reliability, suitability or currency of the information on this website. Information on this website is subject to change at any time.